Question 1

How do I book an appointment?

Accepted Answer

You can contact us via phone (02 6600 2710), SMS (0415 220 944), email (contact@clinicalminds.net) or by using our contact form. You can also visit our bookings page for more details. For first appointments, we'll call you within 24 hours to ensure we're the right service for you.

Question 2

What are your session fees?

Accepted Answer

Individual therapy sessions are $220. Medicare rebate of $101.55 is available with a valid Mental Health Treatment Plan from your GP.

Question 3

Do you accept Medicare?

Accepted Answer

Yes, Medicare rebates are available for therapy sessions if you have a Mental Health Treatment Plan from your GP. The rebate is $101.55 per session.

Question 4

Do you offer telehealth sessions?

Accepted Answer

Yes, we offer secure telehealth sessions via video call for clients throughout Australia. Telehealth sessions are eligible for Medicare rebates.

Question 5

What is your cancellation policy?

Accepted Answer

24 hours' notice is required for cancellations. Cancellations within 24 hours will be charged the full session fee.

Question 6

Is everything I share confidential?

Accepted Answer

Yes, all sessions are strictly confidential except when required by law (mandatory reporting of child abuse, serious risk of harm) or with your written consent.

Question 7

What qualifications does Lachlan have?

Accepted Answer

Lachlan Beaton is a Clinical Psychologist (Registrar) registered with AHPRA (PSY0002785698). He holds a Master of Clinical Psychology and is completing his registrar program.

Question 8

How long are therapy sessions?

Accepted Answer

Standard therapy sessions are typically 50 minutes long.

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